PRIVACY POLICY

Your privacy matters to us. This Privacy Policy explains what information may be collected when you browse, purchase from or interact with The Highness and how that information is used.

Information We Collect

Depending on how you interact with the website, this may include:

  • Name
  • Email address
  • Phone number
  • Billing details
  • Shipping address
  • Order information
  • Payment-related information
  • Customer support communications
  • Device and browser information
  • Website activity
  • Cookie and analytics information

How We Use Information

Information may be used to:

  • Process and fulfill orders
  • Deliver products
  • Provide customer support
  • Communicate about orders
  • Improve the website
  • Understand website usage
  • Send marketing communications where permitted
  • Meet legal and regulatory obligations

Payment Information

Payments may be processed through third-party payment providers.

The Highness may not directly store full payment card information where payment processing is handled by those providers.

Refer to the applicable payment provider's privacy practices for additional information.

Information Sharing

Information may be shared with trusted service providers where necessary to operate the business, including:

  • Payment processors
  • Shipping and delivery partners
  • Ecommerce technology providers
  • Analytics platforms
  • Customer support systems
  • Marketing platforms

Information will not be shared beyond what is reasonably necessary for legitimate business operations, subject to applicable law.

Cookies

The website may use cookies and similar technologies to:

  • Maintain website functionality
  • Remember preferences
  • Understand website traffic
  • Improve user experience
  • Support marketing and analytics

Data Security

Reasonable technical and organizational measures are used to help protect personal information.

However, no internet transmission or storage system can be guaranteed to be completely secure.

Your Rights

Depending on applicable law, you may have rights relating to:

  • Accessing your personal information
  • Correcting inaccurate information
  • Requesting deletion
  • Managing marketing preferences
  • Managing certain cookie preferences

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes to our practices, technology or legal requirements.